KREATOR.AI HELP CENTER

Frequently asked questions

Everything you need to know about creating, scaling, and managing your content with Kreator.AI.

Getting Started & Accounts

What is Kreator.AI?

Do I need design or AI experience to use it?

Can I try Kreator before paying?

How do I get started?

Do I need a credit card to start?

What plans are available?

What’s included in each plan?

What are credits and how are they used?

Do credits roll over month to month?

Can I buy more credits without upgrading?

When my plan and add-on credits are both available, which are used first?

What’s the difference between monthly and annual billing?

Can I change or cancel my plan?

Do you offer refunds?

What is a product in Kreator?

Can Kreator build a product profile automatically?

What are brand guidelines and why do they matter?

Can Kreator generate brand guidelines for me?

Can I have more than one brand?

How many products can I create?

What can the Image Ad Generator do?

Can I generate ads at scale?

What is Product Photoshoot?

Can I control the style or audience of my ads?

Can I use my own reference images?

What video tools are available?

Can I create AI voiceovers and custom voices?

What are virtual actors?

Where do my generated assets live, and can I edit them?

Can I connect Kreator to other tools or automate it?